Please do not contact us multiple times for the same enquiry - we do our best to get back to you within 72 hours, duplicate enquiries will only slow down this process. Thank you.

Our phone operator hours are:
Monday-Friday 09:00 AM - 04:30 PM
 +44 1250 718046

Umbro

<p><span id="isPasted" style="color: rgb(26, 26, 26); font-family: Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Once your order is confirmed we start preparing your order for dispatch, sadly at this point we are unable to change delivery addresses, you can however upload the Hermes app https://www.myhermes.co.uk/our-services/mobile-app or DPD app https://www.dpd.co.uk/lp/yourdpd/index.html which will allow you to leave with neighbour or a safe place.</span> </p>

Once your order is confirmed we start preparing your order for dispatch, sadly at this point we are unable to change delivery addresses, you can however upload the Hermes app https://www.myhermes.co.uk/our-services/mobile-app or DPD app https://www.d

Can I change my delivery address?

How do I contact Umbro customer services?

What is Umbro's Returns policy?

How will I know you have received my Umbro order?

An item is missing from my Umbro order?

What do I do if I receive a faulty item?

How quickly will my Umbro order arrive?

My Umbro order has not arrived what should I do?

Can my Umbro order be delivered to a different address other than my billing address?

Can I cancel or amend my Umbro order?

How much do Umbro charge for shipping?

Will there be any additional Duties / Taxes payable on my Umbro order?

What payment methods do Umbro accept?

Is it safe to use my credit / debit card online at Umbro?

Is my personal information kept private?

Do you have a size guide?

I have a discount code. Can I apply this to items in the Black Friday sale?

If you run out of stock, can I still order at the Black Friday price?

What are your delivery times during Black Friday?

My order is a gift. Can it be shipped in a gift box?

Will the Drill or New Order collections be in the Black Friday sale?

Can I change my delivery address?Updated 3 years ago